privacy policy

Effective Date: July 27, 2025

GILDED (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise engage with us online.

By using this site, you agree to the terms outlined below.

Information We Collect

We collect both personal information and non-personal information to better serve you.

Personal Information may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Order history

  • Account login details

Non-Personal Information may include:

  • IP address

  • Browser type

  • Device type

  • Referring website or source

  • Usage data (pages visited, time spent on site, etc.)

How We Collect Information

We collect information through:

  • Forms you fill out (checkout, newsletter sign-ups, account registration)

  • Cookies and tracking technologies

  • Third-party analytics tools like Google Analytics or Meta Pixel

  • Email interactions, such as opens and clicks from marketing emails

How We Use Your Information

We use your information to:

  • Fulfill and manage purchases, returns, and customer support

  • Communicate with you about your order or account

  • Send updates, promotional materials, and newsletters (with your consent)

  • Improve the user experience and performance of our site

  • Detect and prevent fraudulent activity

  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers: payment processors, shipping partners, web hosting platforms, marketing/email platforms, and analytics tools

  • Legal or regulatory authorities: if required to comply with the law, protect rights, or respond to legal requests

  • Business transitions: in connection with a merger, sale, or restructuring of GILDED

Each third party is bound by confidentiality and data protection agreements.

Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you

  • Correct or update your information

  • Delete your information, unless we are legally required to retain it

  • Withdraw consent for marketing communications

To exercise these rights, email us at gildedsleepwear@gmail.com. We will respond within a reasonable timeframe.

You may unsubscribe from marketing emails at any time using the link at the bottom of the email.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how you interact with our site

  • Customize content and offers

  • Enable third-party integrations like Instagram Shop or Meta Pixel

You can manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.

Data Security

We implement industry-standard measures to protect your personal information, including encryption, secure servers, and restricted access.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. You use the site at your own risk.

Third-Party Websites

Our website may contain links to third-party sites (e.g., Instagram, payment processors). We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

Your Rights Under GDPR (EU Residents)

If you reside in the European Union, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict or object to data processing

  • Request data portability

  • Withdraw consent at any time

We process your data based on legitimate interests, your consent, or to fulfill a contract with you. To exercise your rights, please contact us at gildedsleepwear@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how we use it

  • Access and request a copy of the information we hold about you

  • Request deletion of your personal data (with certain exceptions)

  • Correct inaccurate personal data

  • Opt out of the sale or sharing of your data (we do not sell your data)

  • Limit the use of sensitive personal data (if applicable)

  • Not be discriminated against for exercising any of these rights

To make a verified request, email us at gildedsleepwear@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, your information, or your rights, please contact us at:

gildedsleepwear@gmail.com